We are a unique Agency that is small enough to provide personalised professional services in all realms of Nursing Care and large enough to provide work opportunities for our employees.
ACA employees are highly professional who are subject to stringent screening and training processes to ensure that the highest standards are maintained above and beyond client expectations.
ACA will allocate a service representative to the client to ensure an optimum service is provided at all times. Our success is doing so has enabled us to develop long-term and close relations with each of our clients.
ACA offers care 24 hours daily with an on-call service to meet all your client needs.
ACA continuously strives to provide comprehensive, cost effective healthcare services to its clients throughout Western Australia.
ACA offers Work cover, Public Liability and Professional Indemnity insurance for all staff.
Temporary staffing solutions Permanent placements Community care
Our specialist disability support services cater for people with complex disabilities, our experienced Nurses and Support workers are able to provide a high quality care service in your home. ACA is a NDIS service provider.
Regardless of whether your illness or injury is acute or chronic, our nursing care at home will make all the difference. Services range from a one hour visit, for example to administer drugs or change a dressing, to daily visits of variable hours and 24 hour care.
Private Nursing or home care services may be suitable for you if you do not meet the eligibility requirements for Government packages or if you decide a Home Care Package may not meet all of your needs.
Our service is built around your individual requirements and can include help with your morning and evening routines, bathing, dressing, incontinence care, medication prompts and meal preparation. We can take care of whatever you need to keep you living independently.
The case manager is your first point of contact to plan your services and works closely with you to make sure your services respond to your needs, we organise, direct and oversee home care services for clients with Complex Care needs.
Alpha Carers strongly believes that when the most appropriate services are provided, it makes a significant and very real difference in the way people with a disability cope, respond and transition into respite care and independent living.
It has been our experience that when the most appropriate and tailored services are delivered, individuals make the greatest improvements. Clients directly benefit from this approach through their ability to retain a level of independence without the need or more acute care and thereby avoid the associated high costs. To this end, ACA has developed the following four-step methodology:
- Attend meetings at pre-arranged times for all parties to familiarise ourselves with client requirements
- Risk assessment
- Understand the Attendant Care Service Request
- Understand the respite care request
- Formulate written care plans according to client needs and procedures
- Ensure medical care orders are clear and reflected in the care plan
- Collaborate with other service providers to coordinate holistic care plan
- Ensure client preferences are reflected in care plans
- Plan overall activities with focus to promote independence
- Implement rosters
- Comply with governing policies, procedures and OSH regulations
- Seamlessly transition with existing contractor, if/as required
- Implement accepted solutions for issues that regularly arise and demonstrate professional practices
- Develop and implement capacity plan
- Evaluate team performance and effectiveness
- Evaluate areas where further training may be required
- Commerce service delivery
- Provide adequate training and ongoing support
I have known Alpha Carers Australia both in a professional and personal capacity, Peter and Joan Operate a Nursing Agency that specialises in contractual Nursing assignments for specific needs clients. They are the pre-eminent Service provider for 24hr Nursing care, Spinal cord injury care, Disability care and Domiciliary Care. The testament of their quality of care is reflected in the level of Nursing services they provide in this highly challenging area. I had the pleasure of working with them as a consultant BDM and at all times I found their practices to be highly professional, ethical and inclusive. Often under difficult volatile circumstances, the Agency managed its assignment with great patience, compassion and understanding.
Yours sincerely, Bette
I would like to thank ALPHA CARERS AUSTRALIA for providing Nursing services to my mother in-law aged 92, since march 2013 to present. Your services have been beyond our expectations, compassionate, caring and sensitive to the demands of our mother, reliable and consistent with your staff who have formed a bond with our family, and as a result our mother suffers less anxiety as to who will be looking after her unlike previous experiences where she had different carers daily.